Unceasing Productivity and Engagement
Answering the Call
Meduit’s SARA (Supervised Autonomous Revenue Associate) provides conversational AI capabilities to Meduit clients and helps them optimize operations, mitigate staffing challenges, accelerate cash, and enhance the patient payment experience.
Cost Effective. Patient Approved.
Available 24/7/365, SARA empowers patients to manage their accounts and payments at their own convenience, which significantly elevates their level of satisfaction. Since SARA never needs a break, the patient payment window never closes, so providers can serve patients and collect revenue after hours without paying additional staff. During traditional business hours, SARA’s ability to handle simple inquiries and tasks frees employees to tackle more advanced RCM issues more quickly, which gives patients faster access to a live representative when they need one.
By integrating SARA into their RCM processes, Meduit clients benefit from heightened efficiency, an optimized staff, accelerated cash flow, and satisfied patients; all of which make SARA and her conversational AI capabilities an invaluable RCM asset.
Meduit uses SARA and conversational AI to align with patient preferences for fast, personalized communication.
In meeting these demands, our healthcare clients can enhance patient engagement and satisfaction, while setting themselves apart from other providers.
Conversational AI Benefits:
Unparalleled Consistency
SARA maintains the same demeanor and high level of consistency for every single call.
24/7 Convenience
SARA is always available, so patients can control their own timelines.
Multi-modal Capabilities
Meduit is a multi-modal pioneer in the RCM space. This capability allows SARA to engage with patients through voice and text simultaneously.
Faster Access to Representatives
With SARA handling all the low-level tasks, representatives are more readily available to help patients.
Optimizes Staff
SARA automates routine calls and tasks, allowing staff to focus on more complex issues.
Accelerated Cash Flow
Increases the time allotted to and frequency of payments.
Meduit Clients
