Don’t Take Our
Word For it.
TAKE A LOOK AT WHAT OUR CLIENTS ARE SAYING ABOUT THE MEDUIT DIFFERENCE.
Click below to see our NetPromoter® Score Survey Results
“We have worked with Meduit for 17 years with great success! We are extremely diligent in selecting collection agencies; we expect outstanding performance and an agency that can adapt and change with the times. Meduit has not let us down, from assisting in special programming to handling patients with delicate but firm hands. All this while providing support to our collection department personnel. We would highly recommend this organization for your collection accounts.”
South Texas Radiology Group, San Antonio, Texas
“After receiving over 25 RFP responses for our HB and PB Self Pay collections’ business, we elected to do an alpha-split between two leading vendors. We recently awarded the Meduit team 100% of our business, as we found them to be more professional, had collected more money and provided a superior patient financial experience. In fact, it’s been well over a year since a single patient complaint has risen to my attention.”
Ramona D. Fryer
Vice President Revenue Cycle
Franciscan Missionaries of Our Lady Health System
“We have been using Meduit for a little over a year now. I have no regrets. The implementation process was fairly easy, the customer service is terrific, and recoveries are exceeding expectations. Meduit is focused on customer service, both the clients and the patients. I find that they do not take our business for granted but really strive to meet our expectations and to be a valued partner of ours.”
Deborah Bowers
Program Director Patient Financial Services
MEDUIT HAS PROVIDED OUTSTANDING BAD DEBT COLLECTION SERVICES TO OUR HOSPITAL FOR OVER 15 YEARS.
“Meduit has provided outstanding bad debt collection services to our hospital for over 15 years. We are a county-owned hospital in the Midwest, and while bad debt collections is often a challenging endeavor, we are happy to have a quality partner who understands the customer service and customer satisfaction that we strive to provide to our patients. Meduit is always quick to respond to any questions or concerns we may have. They also meet with our leadership and management teams to provide monthly, quarterly and annual reports. Their reporting packets keep us up to date statistically on their collection efforts, as well as an MTD/YTD review. I would highly recommend the service and team at Meduit to anyone who is looking for a partner to handle their bad debt accounts.”
Trent Chastain
Revenue Cycle Director/HRH Privacy Officer
“We engaged Meduit in our Champion Challenger program for Self Pay and Bad Debt collections. After setting new collections’ performance records and retiring three competitors, the decision was made to award Meduit 100% of the Self Pay and Bad Debt accounts for as long as they continue to deliver.”
Anonymous
“Meduit is a valuable partner to Baptist Health Care. They are very responsive and accommodating when we have a request and are always transparent around performance and issues.”
VP, PFS
“Experienced, knowledgeable, customer-focused, results-oriented.”
Dir, PFS
“Meduit is very accommodating to our requests. When we have an issue or proposed change, they work timely to implement or will thoroughly research and offer alternative options.”
Anonymous
“The partnership between Meduit and Bronson Healthcare Group exemplifies the power of collaboration and efficiency. Together, we’ve fostered a seamless working relationship that drives innovation and delivers exceptional results.”
System Manager, Billing and Collections
“The Meduit team consistently provides timely responses to our needs while upholding a friendly and professional demeanor in every interaction.”
Anonymous
“Professional and courteous staff. Good collaboration between Catholic Health and Meduit management. Responsive to requests and concerns.”
Dir, Patient Accounts
“I have been extremely impressed with the patient collection services that JPRMP has provided for my organization. JPRMP has increased cashflow, provided excellent customer service and a positive consumer experience at competitive pricing in a highly regulated area.”
Anonymous
“Truly a vendor/client “partnership.” Our Account Relationship Manager is always available and works with us as a team to manage our portfolios as efficiently and effectively as possible. As well, she has introduced us to additional service lines Meduit has to offer. Erica is customer-focused and presents herself professionally in all interactions and communications.”
Director, Revenue Cycle
“Meduit has been a trusted partner helping us fulfill a crucial part of our patient collection strategy. They are always willing to assist in any way. We are grateful to have their expertise and partnership.”
Anonymous
“Great client relationship, responsiveness, quality of work.”
Anonymous
“Erica is the best account rep I have ever had with any vendor. Meduit’s ability to provide great customer service is huge.”
Anonymous
Meduit Clients
